ChildcareOS, LLC – Terms of Services & Conditions
Effective Date: December 2025

ChildcareOS, LLC provides digital software, automation systems, onboarding, and consulting services for childcare centers. By purchasing or using our services, you agree to these Terms & Conditions.

All services are delivered electronically. No physical goods are shipped.

Payments are securely processed through Stripe and approved payment partners, including Klarna. Klarna’s terms apply where selected.

Terms of Service & Conditions

Effective Date: January 2026
Last Updated: January 2026

Welcome to ChildcareOS, LLC (“ChildcareOS,” “we,” “our,” or “us”). These Terms of Service & Conditions (“Terms”) govern your access to and use of our website, software, automation tools, services, and related platforms (collectively, the “Services”).

By accessing or using ChildcareOS, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility & Account Registration

You must be at least 18 years old and legally able to enter into contracts to use our Services.

You agree to:

Provide accurate, current information

Maintain the security of your login credentials

Be responsible for all activity under your account

ChildcareOS reserves the right to suspend or terminate accounts for false information, misuse, or violations of these Terms.

2. Scope of Services

ChildcareOS provides:

Enrollment automation tools

CRM and workflow automation

Tour scheduling systems

Parent and staff communication workflows

Business support tools for childcare operators

Important Disclaimer:
ChildcareOS is not a licensing agency, legal advisor, financial advisor, or regulatory authority. We provide tools and systems to support operations, but compliance with state, federal, and local childcare regulations remains the responsibility of the user.

3. Payments, Billing & Subscriptions

Fees are disclosed at the time of purchase or subscription

Payments are processed through third-party providers (e.g., Stripe, Klarna)

You authorize recurring charges if applicable

No Refund Policy

Due to the digital and service-based nature of ChildcareOS:

All sales are final

No refunds, chargebacks, or cancellations once services are delivered or access is granted

Any billing disputes must be submitted to [email protected] within 7 business days.

4. Service Fulfillment (No Shipping Policy)

ChildcareOS provides in-person and/or digital services.

No physical products are shipped

Access is delivered electronically via login credentials, email, or platform access

Service fulfillment typically begins within 1–3 business days, unless otherwise stated.

5. Acceptable Use Policy

You agree not to:

Use the Services for unlawful or fraudulent activity

Upload malicious code, spam, or harmful content

Attempt to access systems without authorization

Copy, resell, or redistribute ChildcareOS systems or content

Misuse SMS, email, or automation tools in violation of TCPA, CAN-SPAM, or local laws

Violation may result in immediate termination without notice and legal action taken.

6. Intellectual Property

All content, software, workflows, designs, branding, and systems are the exclusive property of ChildcareOS, LLC.

You are granted a limited, non-transferable, non-exclusive license to use the Services for your business only.

You may not:

Reverse engineer

Copy or duplicate workflows

Sell or license our systems without written permission

7. Third-Party Tools & Integrations

ChildcareOS integrates with third-party platforms including:

Payment processors

CRM tools

Messaging platforms

Automation services

We are not responsible for third-party outages, errors, policy changes, or security practices. Use of third-party tools is subject to their own terms and policies.

8. Data Responsibility & Compliance

You are solely responsible for:

Data you upload or manage

Consent from parents, staff, and contacts

Compliance with privacy, childcare, and communication laws

ChildcareOS is not liable for misuse of data or failure to obtain proper consent.

9. Limitation of Liability

To the fullest extent permitted by law:

ChildcareOS is not liable for indirect, incidental, or consequential damages

We do not guarantee uninterrupted or error-free service

Liability is limited to the amount paid for Services within the last 30 days

10. Indemnification

You agree to indemnify and hold harmless ChildcareOS, its owners, employees, and partners from any claims, damages, losses, or legal fees arising from:

Your misuse of the Services

Violations of laws or regulations

Breach of these Terms

11. Termination

We reserve the right to:

Suspend or terminate access at any time

Terminate accounts for violations, abuse, or non-payment

Upon termination:

Access to Services is revoked

No refunds will be issued

12. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.

Any disputes shall be resolved in courts located in Georgia.

13. Changes to Terms

We may update these Terms at any time. Updates will be posted on our website with a revised effective date. Continued use constitutes acceptance.

14. Contact Information

For questions regarding these Terms, contact:

ChildcareOS, LLC
🌐 www.childcareos.io
📧 [email protected]

ChildcareOS, LLC – Privacy Policy

ChildcareOS respects your privacy and is committed to protecting your information.

*We do not sell or share personal data

*Payment data is processed securely via Stripe and Klarna

*ChildcareOS does not store full payment details

Information is used solely to deliver services and communicate with clients.

Contact: [email protected]

Continue...Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

ChildcareOS, LLC (“ChildcareOS,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.childcareos.io or use our software, services, tools, and related platforms (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

Full name

Email address

Phone number

Business name

Billing and payment information

Login credentials

Communication preferences

b. Business & Operational Data

Childcare center information

Enrollment data (non-medical, non-diagnostic)

Staff onboarding data

Automation workflow configurations

CRM and scheduling data

Important: ChildcareOS does not intentionally collect or store children’s medical records, diagnoses, or sensitive health information.

c. Automatically Collected Data

IP address

Browser type

Device information

Pages visited

Date and time stamps

Cookies and usage analytics

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain our Services

Process payments and billing

Set up and manage automation workflows

Communicate updates, alerts, and support responses

Improve platform performance and user experience

Ensure security and prevent fraud

Comply with legal and regulatory obligations

Non-Sharing Clause

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

3. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Improve website functionality

Analyze traffic and usage patterns

Customize user experience

You may disable cookies through your browser settings; however, some features may not function properly.

4. Payment Processing & Third-Party Services

ChildcareOS uses trusted third-party providers, including but not limited to:

Payment processors (e.g., Stripe, Klarna, Afterpay if applicable)

CRM and automation platforms

Email and SMS communication services

Analytics and hosting providers

We do not store full payment card numbers. Payment information is securely handled by third-party processors in compliance with PCI-DSS standards.

Each third-party provider is responsible for its own privacy and security practices.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only when:

Necessary to provide Services

Required by law, subpoena, or legal process

Protecting the rights, safety, or property of ChildcareOS or users

Engaging service providers under confidentiality agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

Secure servers

Encrypted connections

Access controls

Limited internal data access

However, no method of transmission over the internet is 100% secure. You acknowledge and accept this risk.

7. Data Retention

We retain personal and business data only as long as necessary to:

Fulfill business purposes

Meet legal and accounting requirements

Resolve disputes

Enforce agreements

You may request deletion of your data, subject to legal obligations.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate information

Request deletion of data

Opt-out of marketing communications

To exercise these rights, contact us at:
📧 [email protected]

9. Children’s Privacy

ChildcareOS is a business-to-business (B2B) platform intended for childcare owners, directors, and administrators.

We do not knowingly collect personal information from children under 13. If such data is identified, it will be promptly deleted.

10. Compliance With Laws

This Privacy Policy is designed to align with:

U.S. federal and state privacy laws

FTC regulations

CAN-SPAM Act

TCPA (for SMS communications)

PCI-DSS standards (via payment processors)

Users outside the United States acknowledge that data may be processed in the U.S.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

ChildcareOS, LLC
🌐 www.childcareos.io
📧 [email protected]

ChildcareOS, LLC – Refund & Cancellation Policy

Customers may request a refund within 14 days of purchase, provided services have not been rendered or used.

Refunds are not available once:

*In-Person Training and Set-up

*Digital access has been activated and used

*Automation or onboarding services are completed

*No restocking fees are charged.

Refunds are issued to the original payment method. Klarna refunds are processed through Klarna.

ChildcareOS, LLC – Service Fulfillment Policy

ChildcareOS provides in-person training and digital services including software access, automation setup, and onboarding support.

No physical goods are shipped

No shipping fees apply

Fulfillment timeline: 7–20 business days, depending on service tier and client responsiveness

SMS & Email Communications Policy (Opt-In Required)

Effective Date: January 2026

ChildcareOS, LLC (“ChildcareOS”) may communicate with users via SMS text messages, emails, and automated notifications for service-related purposes.

Consent & Opt-In

By submitting your phone number or email address through our website, forms, booking tools, or integrations, you expressly consent to receive communications from ChildcareOS, including:

Account notifications

Service updates

Appointment confirmations

Automation alerts

Educational or onboarding messages

Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time by:

Replying STOP to any SMS message

Clicking unsubscribe in emails

Contacting [email protected]

Message and data rates may apply. Message frequency may vary.

Compliance

ChildcareOS complies with:

TCPA

CAN-SPAM Act

Applicable U.S. messaging regulations

Users are responsible for ensuring they have proper consent from parents, staff, or contacts added to their automation systems.

Refund & Cancellation Policy (No Refunds)

Effective Date: January 2026

Due to the digital, customized, and service-based nature of ChildcareOS offerings, all sales are final.

No Refund Policy

No refunds once access to services, systems, automations, or digital content is provided

No refunds for partial use, unused services, or early termination

No chargebacks or payment reversals

Subscription Cancellations

You may cancel future subscriptions before the next billing cycle

Cancellation stops future charges only

Past payments remain non-refundable

Billing questions must be submitted within 7 business days to:
📧 [email protected]

Service Fulfillment & No-Shipping Policy

Effective Date: January 2026

ChildcareOS provides digital services only.

No physical products are sold or shipped

All services are delivered electronically

Access is granted via login credentials, email delivery, or platform access

Fulfillment typically begins within 1–3 business days, unless otherwise stated in writing.

Cookie Policy

Effective Date: January 2026

ChildcareOS uses cookies and similar technologies to improve functionality, analyze performance, and enhance user experience.

Types of Cookies Used

Essential cookies (site functionality)

Performance and analytics cookies

Preference cookies

Cookies do not collect sensitive personal data.

Managing Cookies

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

By continuing to use our website, you consent to our use of cookies.

Compliance Summary (Internal & External)

ChildcareOS policies are designed to align with:

FTC consumer protection standards

TCPA & CAN-SPAM

PCI-DSS (via payment processors)

SaaS & digital service best practices

Stripe & Klarna merchant requirements