ChildcareOS, LLC – Privacy Policy

ChildcareOS respects your privacy and is committed to protecting your information.

*We do not sell or share personal data

*Payment data is processed securely via Stripe and Klarna

*ChildcareOS does not store full payment details

Information is used solely to deliver services and communicate with clients.

Continue...Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

ChildcareOS, LLC (“ChildcareOS,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.childcareos.io or use our software, services, tools, and related platforms (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

Full name

Email address

Phone number

Business name

Billing and payment information

Login credentials

Communication preferences

b. Business & Operational Data

Childcare center information

Enrollment data (non-medical, non-diagnostic)

Staff onboarding data

Automation workflow configurations

CRM and scheduling data

Important: ChildcareOS does not intentionally collect or store children’s medical records, diagnoses, or sensitive health information.

c. Automatically Collected Data

IP address

Browser type

Device information

Pages visited

Date and time stamps

Cookies and usage analytics

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain our Services

Process payments and billing

Set up and manage automation workflows

Communicate updates, alerts, and support responses

Improve platform performance and user experience

Ensure security and prevent fraud

Comply with legal and regulatory obligations

Non-Sharing Clause

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

3. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Improve website functionality

Analyze traffic and usage patterns

Customize user experience

You may disable cookies through your browser settings; however, some features may not function properly.

4. Payment Processing & Third-Party Services

ChildcareOS uses trusted third-party providers, including but not limited to:

Payment processors (e.g., Stripe, Klarna, Afterpay if applicable)

CRM and automation platforms

Email and SMS communication services

Analytics and hosting providers

We do not store full payment card numbers. Payment information is securely handled by third-party processors in compliance with PCI-DSS standards.

Each third-party provider is responsible for its own privacy and security practices.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only when:

Necessary to provide Services

Required by law, subpoena, or legal process

Protecting the rights, safety, or property of ChildcareOS or users

Engaging service providers under confidentiality agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

Secure servers

Encrypted connections

Access controls

Limited internal data access

However, no method of transmission over the internet is 100% secure. You acknowledge and accept this risk.

7. Data Retention

We retain personal and business data only as long as necessary to:

Fulfill business purposes

Meet legal and accounting requirements

Resolve disputes

Enforce agreements

You may request deletion of your data, subject to legal obligations.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate information

Request deletion of data

Opt-out of marketing communications

To exercise these rights, contact us at:
📧 [email protected]

9. Children’s Privacy

ChildcareOS is a business-to-business (B2B) platform intended for childcare owners, directors, and administrators.

We do not knowingly collect personal information from children under 13. If such data is identified, it will be promptly deleted.

10. Compliance With Laws

This Privacy Policy is designed to align with:

U.S. federal and state privacy laws

FTC regulations

CAN-SPAM Act

TCPA (for SMS communications)

PCI-DSS standards (via payment processors)

Users outside the United States acknowledge that data may be processed in the U.S.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

ChildcareOS, LLC
🌐 www.childcareos.io
📧 [email protected]